Your privacy is dewa poker's top priority. This privacy policy document transparently explains how we collect, use, store, and protect your personal information — in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
All personal and financial transaction data on dewa poker is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia. Your data cannot be intercepted or accessed by any unauthorised party.
Dewa poker gives you full control over your personal data. You can access, correct, download, or delete your data at any time through the account settings section or by contacting our support team.
All data management practices at dewa poker fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We have appointed a Data Protection Officer responsible for ensuring ongoing compliance with all applicable regulations.
Dewa poker has never and will never sell, rent, or trade your personal data to any third party for commercial marketing purposes. Your data is shared only with parties necessary for operations and strictly as required by law.
You can choose the types of communications you wish to receive from dewa poker — promotional notifications, the latest bonuses, or account information only. The opt-out option for marketing communications is available in your account settings at any time.
Dewa poker's security and data management systems are audited by an independent cybersecurity firm every quarter. Audit findings are used for continuous improvement to ensure our data protection infrastructure remains resilient against the latest threats.
Dewa poker respects and values the privacy of every member on our platform. This privacy policy is designed to give you a clear and transparent overview of how dewa poker handles your personal information throughout your use of our services in Malaysia.
This policy covers all channels of the dewa poker platform — including the main website, Android and iOS mobile apps, and any customer support channels we operate. By registering for or using the dewa poker platform, you agree to the practices described in this privacy policy.
Dewa poker operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection principles. We take this responsibility seriously and are committed to maintaining your trust in our platform.
This dewa poker privacy policy should be read together with Terms & Conditions and Responsible Gaming Policy ours for a full overview of your rights and responsibilities as a member.
Dewa poker collects your personal data through several means — directly when you register or interact with the platform, and automatically through standard tracking technologies such as cookies. The following are the types of data we collect:
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number | Identity verification (KYC), fraud prevention |
| Contact Information | Malaysian phone number, email address | Account communications, transaction notifications |
| Financial Information | Bank account number, Touch 'n Go account, GrabPay, DuitNow | Deposit and withdrawal processing |
| Verification Documents | MyKad copy, verification selfie | AML compliance, 18+ age verification |
| Account Information | Username, password (encrypted), security questions | Login verification and account security |
When you use the dewa poker platform, our systems automatically collect certain technical information for security and service improvement purposes:
dewa poker does not collect sensitive personal data such as your medical information, religious beliefs, or political views. We only collect data necessary for platform operations and legal compliance.
Dewa poker uses the personal data collected solely for legitimate and reasonable purposes. We do not process your data for any purpose beyond those stated without first obtaining your consent. The primary purposes for which data is used are as follows:
Creating, verifying, and managing your dewa poker member account — including the KYC process, password resets, and two-factor authentication.
Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX, as well as withdrawals to your bank account or eWallet.
Detecting and preventing fraud, money laundering, collusion in poker games, and any activities that violate dewa poker's terms.
Personalising game recommendations — slots, Live Casino, blackjack, Malaysia Super League football betting — based on your gaming preferences.
Sending you transaction notifications, account security updates, and relevant dewa poker promotional and bonus information.
Fulfilling compliance obligations under the PDPA 2010, anti-money laundering (AML) laws, and any applicable court orders in Malaysia.
Dewa poker does not sell, rent, or share your personal data with third parties for marketing purposes. However, in certain limited circumstances, your data may be shared with the following parties:
All third parties that receive data from dewa poker are required to protect that data to a standard at least equivalent to our privacy policy and the requirements of Malaysia's PDPA 2010.
Dewa poker continually invests in security infrastructure to protect your personal data from unauthorised access, disclosure, alteration, or destruction. The key security measures we employ are:
While dewa poker takes all reasonable precautions, no security system is 100% guaranteed. In the event of a data breach affecting you, we will notify you within 72 hours and take immediate remedial action.
Cookies are small text files stored on your device when you visit the dewa poker platform. They help us recognise you on return visits, remember your preferences, and ensure the platform functions correctly.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login, session security, core platform functionality | Session only |
| Preference Cookies | Saving language, theme, and interface preferences | 30 days |
| Analytics Cookies | Understanding how users interact with the platform for improvement purposes | 90 days |
| Security Cookies | Detecting suspicious login attempts and bot attacks | 7 days |
You can manage or delete cookies through your browser settings. Please note, however, that disabling essential cookies may affect certain features of the dewa poker platform and your overall gaming experience.
As a dewa poker member residing in Malaysia, you have the following rights regarding your personal data, in accordance with the provisions of PDPA 2010:
To exercise any of the above rights, contact the dewa poker Data Protection Officer by email at privacy@dewapoker-bangla.com. We will process your request within 14 business days.
Dewa poker retains your personal data for as long as your account remains active, and for the period required by Malaysian law following account closure. Our data retention policy is as follows:
Once the retention period has expired, your data will be securely deleted or permanently anonymised so that it can no longer be linked to your identity.
The dewa poker platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18. Should we discover that a minor's data has been collected without proper age verification, that data will be deleted immediately and the account will be terminated.
If you are a parent or guardian and discover that your child has registered on dewa poker, please contact us immediately at privacy@dewapoker-bangla.com so that immediate action can be taken.
Dewa poker reserves the right to modify or update this privacy policy at any time to reflect changes in our service practices, new legal requirements, or data protection improvements. When material changes are made, we will:
Continued use of the dewa poker platform after the changes take effect constitutes your acceptance of the latest version of this privacy policy.
If you have any questions, concerns, or requests regarding dewa poker's privacy policy or how we process your personal data, please contact our Data Protection Officer through the following channels:
For complaints that dewa poker is unable to resolve, you have the right to contact the Department of Personal Data Protection Malaysia under the Ministry of Communications for further assistance.